Click on the "video widget" in the lower right-hand corner of this page. Visit www.k2livechat.com for pricing information or to connect with a K2 team member.
How does it work?
We provide the live chat 2.0 technology for your website - professionally-recorded videos and custom programming logic included - represented by a "widget" in the corner of your website.
Your website visitors engage with your live chat widget - choosing the communication medium they prefer - and you receive a notification of their inquiry in real-time through your online dashboard or mobile app. You even have the option to receive instant notifications by email.
Do we have to monitor our live chat dashboard at all times?
Absolutely not - that's the beauty of the technology - it combines real-time live chat and traditional website contact forms, with recorded videos to REALLY engage your website visitors.
And you have the option to monitor all of the time, some of the time, or respond only when you receive a notification. You respond wherever you are, whenever you’re ready.
The live chat "video widget" - how customizable is this?
We build your live chat video widget from scratch - including 100% professionally-scripted and recorded videos, along with the programming logic - which has almost endless possibilities for website visitors to interact with you.
The most common setup is to give website visitors the option to ask a question (by video, audio or text), submit their contact information to have someone contact them, along with the option to do a live call OR book a meeting via your calendar. But we can set up your live chat video widget in a way that best suits your company.
Do we need to add anything to our website?
To add your live chat widget to your website is as simple as adding a snippet of live chat code to your website footer.